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Technical support
PRO PLAN

About clients that need a total coverage program

  • support 365 days, 24/24
  • by phone, email or chat
  • answer in 1 hour, to resolve the problem as soon as possible
  • access to costumer support portal
  • 365 days remote access in different international timetables
  • access to FAQs
  • on site support (under budget)

Technical support
BASIC PLAN

About clients that do not need a total coverage program

  • support 5 days a week, from 9.00 to 17.00 (from Monday to Friday)
  • by phone, email or chat
  • answer in 1 day, to resolve the problem as soon as possible
  • access to costumer support portal
  • access to FAQs
  • on site support (under budget)

Software update

  • free update
  • access to total documentation

Training services

The best asset for the future

  • 100% customizable trainings, according to your needs
  • Custom timetable and dates
  • training on site or in our offices
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