FAQ
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Technical support
PRO PLAN
About clients that need a total coverage program
- support 365 days, 24/24
- by phone, email or chat
- answer in 1 hour, to resolve the problem as soon as possible
- access to costumer support portal
- 365 days remote access in different international timetables
- access to FAQs
- on site support (under budget)
Technical support
BASIC PLAN
About clients that do not need a total coverage program
- support 5 days a week, from 9.00 to 17.00 (from Monday to Friday)
- by phone, email or chat
- answer in 1 day, to resolve the problem as soon as possible
- access to costumer support portal
- access to FAQs
- on site support (under budget)
Software update
- free update
- access to total documentation
Training services
The best asset for the future
- 100% customizable trainings, according to your needs
- Custom timetable and dates
- training on site or in our offices
